CCPA Privacy Policy

Last updated: July 5, 2026

This page describes the privacy rights of California residents under the California Consumer Privacy Act (CCPA) and how Keal Cosplay handles your personal information.

1. About This Policy

If you are a California resident, the CCPA grants you specific rights regarding your personal information. This policy explains those rights and how to exercise them.

2. Personal Information We Collect

In the past 12 months, we have collected the following categories of personal information:

• Identifiers: Name, email address, shipping address, phone number
• Commercial information: Order history, products purchased
• Internet activity: Browsing behavior on our website, cookies
• Geolocation data: Shipping address location

3. How We Use Your Personal Information

We use the personal information we collect to:

• Process and fulfill your orders
• Communicate with you about your purchases and inquiries
• Improve our website and services
• Send marketing communications (with your consent)
• Comply with legal obligations

4. Do We Sell Your Personal Information?

No. Keal Cosplay does not sell your personal information to third parties.

5. Your Rights Under CCPA

As a California resident, you have the following rights:

• Right to Know: Request disclosure of the personal information we have collected about you, the sources, purposes, and third parties we share it with
• Right to Delete: Request deletion of your personal information, subject to certain exceptions
• Right to Opt-Out: Opt out of the sale of your personal information (we do not sell data)
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights

6. How to Exercise Your Rights

To submit a request to know or delete your personal information, please contact us:

📧 Email: support@kealcosplay.com

We will respond to your request within 45 days as required by law. We may need to verify your identity before processing your request.

7. Authorized Agent

You may designate an authorized agent to submit requests on your behalf. The agent must provide written proof of authorization, and we may require you to verify your identity directly.

8. Contact Us

For any questions about this CCPA Privacy Policy, please contact us:

📧 Email: support@kealcosplay.com
🌐 Website: kealcosplay.com
⏰ Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (HKT)