FAQs

💳 Regarding payment

We accept various payment methods including PayPal, Visa, Mastercard, and Maestro. Our currency is the US dollar.

Here are some possible reasons:

1. You did not leave a contact email address, therefore you cannot receive order confirmation information. Please contact us to update your contact information.

2. Your payment has been suspended because PayPal is reviewing it, which usually takes several hours or days. You can contact us for details.

📏 Regarding Size

Each of our products comes with a detailed size chart.

To ensure a proper fit, please read our size chart carefully. We recommend using a soft measuring tape to measure your bust, waist, hips, and shoulder width, or you can contact our customer service for a size recommendation.

If your size falls between two sizes, we always recommend choosing the larger size. This will make you more comfortable and you won't need to make special adjustments for any parts that don't fit properly.

✈️ Shipping and Distribution

The delivery time displayed at checkout refers only to transit time and does not include processing time.

Estimated delivery time = Order processing time (including preparation time) + Transit time.

2. Some in-stock products will ship within 48 hours.

For processing times of all other products, please refer to the processing times shown on the product page.

If no specific time is specified, the default processing time is 3-5 business days.

Please see the "Shipping & Delivery" page for details.

You can visit our order tracking page to view real-time updates, or you can contact our customer service at any time for assistance.

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